2019+ New Body Ram UAX 12-inch Display and Bezel (No Traction Control Button)
$710.00
In stock (can be backordered)
Description
Do you own a truck with a factory installed defective or damaged integrated 12-inch touchscreen display? These Infotainment systems are featured in 2019-2022 Dodge Ram vehicles. Replace yours today! Some common problems with these displays are the following:
- Touchscreen Related – Cracked, shattered, dented, scratched, or worn screen. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
SERVICES
- Full Replacement – We will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged system as a core with the enclosed return shipping label. It’s that easy!
- Note this this service is ONLY designed to replace your current 12-inch UAX Screen. Buying this service will not result in a full UAX upgrade. To purchase the complete, plug-n-play UAX Upgrade for a 2019-2022 Ram 1500, CLICK HERE. If you have a 2019-2022 Ram 2500, CLICK HERE.
If your screen or physical buttons are not damaged, and you’re instead experiencing the following symptoms:
- Circuit Board Related – Sierra Wireless module air card failure. No power, no video, no sound, or stuck on initial power on splash/logo screen. Failed update or interrupted update causing reboot loop. MMC failure. BOLO error.
- Navigation Related – GPS fails to pinpoint your location, NAV stuck in “Loading” loop or map database undefined.
- Sirius Satellite Radio – Tuner failure or broken Fakra barb.
- Connectors – Broken rear Fakra or molded connectors.
- Software/Firmware – Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.
You’re UAX module, located behind the screen and connected by 4 screws and two cables, is the culprit. CLICK HERE for the UAX module Repair or Replacement instead.
Product Features
- 16 in x 12 in x 12 in
- 4 lb
Vehicle Compatibility
| Car Make & Model | Car Year |
|---|---|
| Dodge Ram 1500 | 2019 2020 2021 2022 |
| Dodge Ram 2500 | 2019 2020 2021 2022 |
| Dodge Ram 3500 | 2019 2020 2021 2022 |
| Dodge Ram 4500 | 2019 2020 2021 2022 |
| RAM 1500 | 2019 2020 2021 2022 |
| RAM 2500 | 2019 2020 2021 2022 |
| RAM 3500 | 2019 2020 2021 2022 |
Shipping & Delivery
Infotainment.com Shipping Policy:
Infotainment.com strives to ship all orders within 1-2 business days. However, all orders come with our “Compatibility Guarantee” which reassures customers that what they purchase will be verified and sometimes programmed by a qualified technician for the customer’s exact vehicle. This process may delay the shipment depending on sales volume. If by day five (5) the order hasn’t shipped, the customer will get an email from customer service with an update regarding the status of their order. If a product is considered back-ordered or a special order it will be noted within the product advertisement or by the sales agent. In this case, order fulfillment may take as little as 2 weeks or as many as 6 weeks.Â
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- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
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Domestic Shipping:
Infotainment.com is proud to offer FREE SHIPPING to anywhere in the U.S.A on any order over $99! –Â Orders that qualify for free shipping will be shipped via a carrier and shipping method that is at the discretion of Infotainment.com. Transit time for a order using free shipping can be as much as seven (7) business days (ground economy shipping). Expedited shipping is an option and offered within checkout. Next Day or Overnight shipping is only offered on a case-by-case basis.
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Canada & International Shipping:
Infotainment.com packages and ships orders to every continent in the world. Items shipped to Canada or internationally from the U.S.A will incur a shipping fee and applicable duties/taxes which is the sole responsibility of the customer. International shipment transit times range from 3-21 days.Â
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Lost / Missing / Stolen Shipments
Infotainment.com is not responsible or liable for lost, missing, or stolen shipments. It is recommended that a customer opts for signature confirmation and/or package insurance prior to checkout to help mitigate the liability of losing their shipment. Otherwise, customers are encouraged to monitor the expected delivery date of their order and make arrangements to accept a successful package delivery personally. If the order has been marked as delivered and the package is not found, the customer is encouraged to do their due diligence immediately to locate the missing package. The customer is encouraged to contact Infotainment.com customer service for assistance with his/her investigation.
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General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.Â
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
Â
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877Â or FedEx1-800-463-3339Â trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
Â
For missing USPS packages:
- A US Postal Service 1-800-222-1811Â trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
Â
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Â
Description
Do you own a truck with a factory installed defective or damaged integrated 12-inch touchscreen display? These Infotainment systems are featured in 2019-2022 Dodge Ram vehicles. Replace yours today! Some common problems with these displays are the following:
- Touchscreen Related – Cracked, shattered, dented, scratched, or worn screen. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
SERVICES
- Full Replacement – We will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged system as a core with the enclosed return shipping label. It’s that easy!
- Note this this service is ONLY designed to replace your current 12-inch UAX Screen. Buying this service will not result in a full UAX upgrade. To purchase the complete, plug-n-play UAX Upgrade for a 2019-2022 Ram 1500, CLICK HERE. If you have a 2019-2022 Ram 2500, CLICK HERE.
If your screen or physical buttons are not damaged, and you’re instead experiencing the following symptoms:
- Circuit Board Related – Sierra Wireless module air card failure. No power, no video, no sound, or stuck on initial power on splash/logo screen. Failed update or interrupted update causing reboot loop. MMC failure. BOLO error.
- Navigation Related – GPS fails to pinpoint your location, NAV stuck in “Loading” loop or map database undefined.
- Sirius Satellite Radio – Tuner failure or broken Fakra barb.
- Connectors – Broken rear Fakra or molded connectors.
- Software/Firmware – Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.
You’re UAX module, located behind the screen and connected by 4 screws and two cables, is the culprit. CLICK HERE for the UAX module Repair or Replacement instead.
Product Features
- 16 in x 12 in x 12 in
- 4 lb
Vehicle Compatibility
| Car Make & Model | Car Year |
|---|---|
| Dodge Ram 1500 | 2019 2020 2021 2022 |
| Dodge Ram 2500 | 2019 2020 2021 2022 |
| Dodge Ram 3500 | 2019 2020 2021 2022 |
| Dodge Ram 4500 | 2019 2020 2021 2022 |
| RAM 1500 | 2019 2020 2021 2022 |
| RAM 2500 | 2019 2020 2021 2022 |
| RAM 3500 | 2019 2020 2021 2022 |
5.0
100% Recommended (3 of 3)
Submit Your Review
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-
Very pleased with end result I had some trouble in the beginning due to the shipping company not infotainment my package was damaged and they were very helpful and promptly sent me a new unit that works great very satisfied and great customer service
Helpful (0) Unhelpful (0) -
All needed items sent to me.
Helpful (0) Unhelpful (0) -
Bell with the money , I he company is great and helped a lot .
Helpful (0) Unhelpful (0)
Shipping & Delivery
Infotainment.com Shipping Policy:
Infotainment.com strives to ship all orders within 1-2 business days. However, all orders come with our “Compatibility Guarantee” which reassures customers that what they purchase will be verified and sometimes programmed by a qualified technician for the customer’s exact vehicle. This process may delay the shipment depending on sales volume. If by day five (5) the order hasn’t shipped, the customer will get an email from customer service with an update regarding the status of their order. If a product is considered back-ordered or a special order it will be noted within the product advertisement or by the sales agent. In this case, order fulfillment may take as little as 2 weeks or as many as 6 weeks.Â
Â
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
Â
Domestic Shipping:
Infotainment.com is proud to offer FREE SHIPPING to anywhere in the U.S.A on any order over $99! –Â Orders that qualify for free shipping will be shipped via a carrier and shipping method that is at the discretion of Infotainment.com. Transit time for a order using free shipping can be as much as seven (7) business days (ground economy shipping). Expedited shipping is an option and offered within checkout. Next Day or Overnight shipping is only offered on a case-by-case basis.
Â
Â
Canada & International Shipping:
Infotainment.com packages and ships orders to every continent in the world. Items shipped to Canada or internationally from the U.S.A will incur a shipping fee and applicable duties/taxes which is the sole responsibility of the customer. International shipment transit times range from 3-21 days.Â
Â
Â
Lost / Missing / Stolen Shipments
Infotainment.com is not responsible or liable for lost, missing, or stolen shipments. It is recommended that a customer opts for signature confirmation and/or package insurance prior to checkout to help mitigate the liability of losing their shipment. Otherwise, customers are encouraged to monitor the expected delivery date of their order and make arrangements to accept a successful package delivery personally. If the order has been marked as delivered and the package is not found, the customer is encouraged to do their due diligence immediately to locate the missing package. The customer is encouraged to contact Infotainment.com customer service for assistance with his/her investigation.
Â
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.Â
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
Â
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877Â or FedEx1-800-463-3339Â trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
Â
For missing USPS packages:
- A US Postal Service 1-800-222-1811Â trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
Â
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
Â
Ricky M. (verified owner)
Very pleased with end result I had some trouble in the beginning due to the shipping company not infotainment my package was damaged and they were very helpful and promptly sent me a new unit that works great very satisfied and great customer service
Frank T. (verified owner)
All needed items sent to me.
Charles H. (verified owner)
Bell with the money , I he company is great and helped a lot .