2013-2018 Ram 1500 2500 3500 8.4-inch 4C NAV UConnect UAQ with Apple CarPlay / Android Auto
$2,199.95 – $2,599.95Price range: $2,199.95 through $2,599.95
- Product Description
- Product Installation
- Things To Know
- Vehicle Compatibility
- Reviews (75)
- Shipping & Delivery
Description
- Our reconditioned factory OEM radios feature a 90-day guarantee and a hassle-free return policy. Extended warranties are also available!
- The UAQÂ system contains integrated navigation mapping which provides full coverage for:Â USA, Puerto Rico, Virgin Islands, and Canada.Â
- Full Apple CarPlay® and Android Auto® support
- Supports English, French, & Spanish languages
- No-hassle, Plug & Play system. Pre-programmed to your specific vehicle. Please notate your vehicle’s 17-digit VIN after adding to your cart. Eligible for our Compatibility Guarantee.
Product Installation
Installation of this product would be rated a 3Â out of 5. A rating of 1 being extremely easy and a rating of 5 being extremely difficult. It is recommended prior to installing any automotive electronics that the negative battery terminal be disconnected.
Type 1 – In this scenario, you already have a factory installed 8.4-inch radio in your truck. Follow the video listed below.
Type 2 – In this scenario, you have the smaller factory installed radio in your Ram 1500 truck. Follow our Ram 1500 7SP Installation Video to install the UConnect UAQ radio and replacement radio dash bezel. Follow the video listed below for the replacement hub installation, scroll to 5:58.
Type 3 – In this scenario, you have the smaller factory installed radio in your Ram 2500-5500 Heavy Duty truck. Follow our Ram HD 4SP Installation Video to install the UConnect UAQ radio and replacement radio dash bezel. Follow the video listed below for the replacement hub installation, scroll to 5:58.
**UPDATE: 2016+ Ram trucks with the center console should remove the screw below the cubby liner. Please do not pry the chrome trim ring as that is intended for 2013-2015 trucks only**
Things To Know
- If your truck is a 2013-2014 and currently features heated seats, ventilated seats, and/or heated steering wheel, you will need an extra module to retain those features. See our 4C Retrofit Interface.
- Customers who are currently subscribed to the paid subscription of UConnect Access® will forfeit this feature by upgrading to the new UConnect 4 system (which now uses Sirius Guardian®). At this time, it is extremely rare that Sirius Guardian will allow for a service retrofit.
- NEW! – Now compatible with our plug & play third brake light cargo camera. Keep an eye on precious cargo in your truck bed or when towing your fifth wheel with our exclusive easy-to-install Ram Cargo Camera Kit.
- Pre-programmed to function with your vehicle’s existing steering wheel mounted audio controls. If you would like to add this convenient feature see our Steering Wheel Audio Control Kit.
- Pre-programmed to function with your vehicle’s existing back-up rear view camera. If you would like to add a rear view back-up camera check out most popular plug & play TailGate Handle Backup Camera Kit.
- Pre-programmed to function with your vehicle’s existing roof-mounted Sirius® satellite radio antenna. If you would like to add SiriusXM satellite radio capability to your vehicle check out our plug & play Custom SiriusXM GPS Antenna Kit. If your current radio features Sirius® Travel Link and Sirius® Traffic it will be retained with the UAQ upgrade. If you would like to add this feature to the UAQ, simply purchase our OBD Genie C-STL Programmer.
- Pre-programmed to function with your vehicle’s existing UConnect® bluetooth hands-free calling feature. If you would like to add this incredible safety feature check out our plug & play UConnect Microphone Kit.
- This upgrade is designed for trucks with or without existing automatic climate controls. If you would like to add this convenient feature install our plug & play Auto Climate Control Kit.
Vehicle Compatibility
| Car Make & Model | Car Year |
|---|---|
| Dodge Ram 1500 | 2013 2014 2015 2016 2017 2018 |
| Dodge Ram 2500 | 2013 2014 2015 2016 2017 2018 |
| Dodge Ram 3500 | 2013 2014 2015 2016 2017 2018 |
| RAM 1500 | 2013 2014 2015 2016 2017 2018 |
| RAM 2500 | 2013 2014 2015 2016 2017 2018 |
| RAM 3500 | 2013 2014 2015 2016 2017 2018 |
| Dodge Ram 1500 Classic | 2019 2020 2021 2022 |
| RAM 1500 Classic | 2019 2020 2021 2022 |
4.9 Average Rating Rated (75 Reviews)
100% Recommended (75 of 75)
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Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
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Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.Â
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877Â or FedEx1-800-463-3339Â trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811Â trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
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In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
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Description
- Our reconditioned factory OEM radios feature a 90-day guarantee and a hassle-free return policy. Extended warranties are also available!
- The UAQÂ system contains integrated navigation mapping which provides full coverage for:Â USA, Puerto Rico, Virgin Islands, and Canada.Â
- Full Apple CarPlay® and Android Auto® support
- Supports English, French, & Spanish languages
- No-hassle, Plug & Play system. Pre-programmed to your specific vehicle. Please notate your vehicle’s 17-digit VIN after adding to your cart. Eligible for our Compatibility Guarantee.
Product Installation
Installation of this product would be rated a 3Â out of 5. A rating of 1 being extremely easy and a rating of 5 being extremely difficult. It is recommended prior to installing any automotive electronics that the negative battery terminal be disconnected.
Type 1 – In this scenario, you already have a factory installed 8.4-inch radio in your truck. Follow the video listed below.
Type 2 – In this scenario, you have the smaller factory installed radio in your Ram 1500 truck. Follow our Ram 1500 7SP Installation Video to install the UConnect UAQ radio and replacement radio dash bezel. Follow the video listed below for the replacement hub installation, scroll to 5:58.
Type 3 – In this scenario, you have the smaller factory installed radio in your Ram 2500-5500 Heavy Duty truck. Follow our Ram HD 4SP Installation Video to install the UConnect UAQ radio and replacement radio dash bezel. Follow the video listed below for the replacement hub installation, scroll to 5:58.
**UPDATE: 2016+ Ram trucks with the center console should remove the screw below the cubby liner. Please do not pry the chrome trim ring as that is intended for 2013-2015 trucks only**
Things To Know
- If your truck is a 2013-2014 and currently features heated seats, ventilated seats, and/or heated steering wheel, you will need an extra module to retain those features. See our 4C Retrofit Interface.
- Customers who are currently subscribed to the paid subscription of UConnect Access® will forfeit this feature by upgrading to the new UConnect 4 system (which now uses Sirius Guardian®). At this time, it is extremely rare that Sirius Guardian will allow for a service retrofit.
- NEW! – Now compatible with our plug & play third brake light cargo camera. Keep an eye on precious cargo in your truck bed or when towing your fifth wheel with our exclusive easy-to-install Ram Cargo Camera Kit.
- Pre-programmed to function with your vehicle’s existing steering wheel mounted audio controls. If you would like to add this convenient feature see our Steering Wheel Audio Control Kit.
- Pre-programmed to function with your vehicle’s existing back-up rear view camera. If you would like to add a rear view back-up camera check out most popular plug & play TailGate Handle Backup Camera Kit.
- Pre-programmed to function with your vehicle’s existing roof-mounted Sirius® satellite radio antenna. If you would like to add SiriusXM satellite radio capability to your vehicle check out our plug & play Custom SiriusXM GPS Antenna Kit. If your current radio features Sirius® Travel Link and Sirius® Traffic it will be retained with the UAQ upgrade. If you would like to add this feature to the UAQ, simply purchase our OBD Genie C-STL Programmer.
- Pre-programmed to function with your vehicle’s existing UConnect® bluetooth hands-free calling feature. If you would like to add this incredible safety feature check out our plug & play UConnect Microphone Kit.
- This upgrade is designed for trucks with or without existing automatic climate controls. If you would like to add this convenient feature install our plug & play Auto Climate Control Kit.
Vehicle Compatibility
| Car Make & Model | Car Year |
|---|---|
| Dodge Ram 1500 | 2013 2014 2015 2016 2017 2018 |
| Dodge Ram 2500 | 2013 2014 2015 2016 2017 2018 |
| Dodge Ram 3500 | 2013 2014 2015 2016 2017 2018 |
| RAM 1500 | 2013 2014 2015 2016 2017 2018 |
| RAM 2500 | 2013 2014 2015 2016 2017 2018 |
| RAM 3500 | 2013 2014 2015 2016 2017 2018 |
| Dodge Ram 1500 Classic | 2019 2020 2021 2022 |
| RAM 1500 Classic | 2019 2020 2021 2022 |
4.9 Average Rating Rated (75 Reviews)
100% Recommended (75 of 75)
Submit Your Review
You must be logged in to post a review.
- Show all
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Diony A. (verified owner)
Rated 4 out of 5Radio works amazing, having some issues with climate control, since the truck doesn’t have a thermometer there is no number on the cooling system, additionally to get full cold I have to press the cold button three times after the radio shows full. The nav system appears to be outdated since there are some street that doesn’t show and I thought I would get a trial from satellite radio but I didn’t. Other than that I don’t regret getting it and my truck looks and sound better. The phone communication is awesome and car play makes a great combo plus the addition of he radio. Installation was easy but you need to give the radio a 12 hours before all the setting set to your vehicle.
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Bob H. (verified owner)
Rated 4 out of 5It’s a good unit I just think for the price could have had more bells and missiles to it like wireless Android Auto
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Jim M. (verified owner)
Rated 5 out of 5After watching the video several times, the installation went very smoothly, no struggles or surprises. It started right up first time turned on. The screen is much sharper than the original. With Apple CarPlay I no longer have to look at my phone, fantastic.
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John B. (verified owner)
Rated 4 out of 5Instructions were a bit outdated/incorrect for my 2017 Ram 1500 Limited. The trim ring around the cupholder/console did NOT need to be removed as described in the video, and since I followed it, I ended up completely breaking mine in the process. It also needs to be mentioned that along with SXM, all OEM features such as suspension, driver safety options, and other selectable features will come online after a few hours…they just need to be allowed to reset, so don’t panic.
Other than that, the installation was as simple and straightforward as described…practically "plug-n-play". However, I did have to re-seat the main connector in order to overcome an initial intermittent sound issue, but that was very simple to fix. The only tools needed were a T-20, 7mm socket, and Phillip’s head screwdriver. Complete installation took about 30-40 minutes.
The radio replacement is GREAT!! It looks fantastic compared to the OEM it replaced and I love finally having Apple CarPlay in my truck. The interior features actually feel and look completely like a high-end Ram truck now when I drive. The camera screen and overall resolution is extremely crisp & clean now…much clearer than the original. My only gripe is that I will miss having my Longhorn display option on the radio, but that is VERY minor and I’m sure I will get over it as time goes by. It is a small trade to finally have CarPlay in my truck!
Ryan Kenyan was a pleasure to work with and helped me ensure I received my military discount during my purchase…a real gentleman. All I ask is that customers be kept updated as to whether or not Infortainment will be coming out with an option or update for wireless CarPlay via BlueTooth, like the newer Rams and Jeeps.
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Tom (verified owner)
Rated 5 out of 5What a wonderful upgrade to my 2016 Dodge Ram 1500. Infotainment provided the product I was looking for, where it wasn’t available at dealerships. Awesome display quality, and simple to use. Love the ability to use Android Auto, as well as the built in navigation supplied with the unit. All in all very satisfied with the product. Customer service is top notch. Gregory and Dave demonstrate professional care in meeting any customer needs and questions.
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Ron G. (verified owner)
Rated 5 out of 5This thing is amazing a dream come true for my truck easiest install ever
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Robert W. (verified owner)
Rated 5 out of 5I am extremely pleased with the upgraded 8.4 radio with Nav and Apple car play. It was fairly easy to install ; watched video and followed its directions. Looks great in truck cannot tell it was not factory installed.
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Tucker H. (verified owner)
Rated 4 out of 5Needs to come with directions on how to install.
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Jeremy F. (verified owner)
Rated 5 out of 5After a few hiccups with the Media Hub Infotaiment made everything right and now everything works perfectly. Great new Head Unit and sounds amazing, Carplay is great to have.
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Jeff (verified owner)
Rated 5 out of 5Everything arrived as described and anticipated. Easy install by watching YouTube videos.
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Eddie C. (verified owner)
Rated 4 out of 5I really like the upgrade. I just wish I could get my heated and vented seats to work. I have called serval times to get an update on a replacement and it has been almost 4 weeks and I have not got any updates. I even paid for the advance exchange. I like having Apple Car Play but I like my heated and vented seat as well. I would give 5 stars if I could bar an update and have my heated and vented seats work like they advertise.
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Jeff (verified owner)
Rated 5 out of 5Great upgrade to the truck. Pretty easy install.
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Joshua H. (verified owner)
Rated 5 out of 5Shipping was quick, product came as advertised. Easy installation, took about 2 hours for it to completely sync with my truck. I have a 2017 Ram Sport. The youtube video was helpful. There was an additional screw in the center console under the rubber mat I had to remove and I did not have to remove the silver trim. Additionally, I did not have a purple connector on the rear of my radio, but everything works perfect. Thanks
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Carlton S. (verified owner)
Rated 4 out of 5Ultra easy install. I’m almost where I want to be with my upgrade. The only issue I’m having is the map doesn’t respond to verbal prompts. I will call to see if there is a solution. The only other thing is I wish the cost was a little less. But the fit, and sound quality is great, and it looks great in my truck.
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Angeo H. (verified owner)
Rated 5 out of 5Beautiful screen, easy install, and all around quality upgraded radio with Apple car play and built in navigation.
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Sedrick M. (verified owner)
Rated 5 out of 5Looks great, sounds great, and was super easy to install. Now I have all the features I want and need.
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TEDDY U. (verified owner)
Rated 5 out of 5It is a hard decision to make when you have to spend 2k or more on a stereo. It is something i have never done. After doing some research, getting lower prices from other sellers, i came to the conclusion that Infotaiment.com was the way to go. So i treated myself for Xmas and bought it. Installation was very simple, plug and play no cutting, no soldering, no recoding. Sure it does take a few minutes and maybe a day or so before the system fully populates and becomes one with the truck. Now i am very happy to have a fully updated OEM stereo w/android in my 2014.
I do wish infotainment had a front facing camera which could be fully integrated into my new stereo. I am trying to turn my Laramie into a fully equipped truck, no need to buy a new 100k truck just to get cool gadgets.Helpful (0) Unhelpful (0) You have already voted this comment -
robin k. (verified owner)
Rated 5 out of 5Perfect replacement for original system. Great sound. Easy installation with installation video. Now I have apple carplay.
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Derek B. (verified owner)
Rated 5 out of 5Just installed my new unit this morning. I struggled a little bit with the installation…mostly getting the center console out. The retention clips didn’t want to give up and there was an extra screw at the bottom of my console that wasn’t shown in the installation video (2016 RAM 1500). Once the unit was installed, everything went back into place pretty easily. Once turned on, the new unit worked flawlessly. No issues. Called SiriusXM to transfer my subscription (even though the satellite radio was working before I transferred….). One thing I will mention, I had a UConnect subscription with the TMobile adapter plugged in and my UConnect access appears to still work (remote start, lock/unlock doors, etc. with phone app). This is a great upgrade to get Android Auto. Makes my truck feel brand new!
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Skyler K. (verified owner)
Rated 5 out of 5Huge upgrade!
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Mark H. (verified owner)
Rated 5 out of 5works great
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Jamie A. (verified owner)
Rated 5 out of 5Of course it’s expensive but works great and adds entertainment to your vehicle!
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Dave V. (verified owner)
Rated 5 out of 5I’ve been looking for an Apple Car Play for my truck for quite awhile now. I found infotainment and they supplied me with a conversion. It works great and I’m quite happy with it. The only problem that I had was with the temperature control and they sent me a video which showed the problem. They then sent out a genie to fix the problem and it worked. Am I happy with the product? Most definitely! Would I recommend? Yes and I would purchase again. Great service and fantastic product!
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Hamzah B. (verified owner)
Rated 5 out of 5I was debating for a long time whether i should spend the $2500 or not for this unit and after seeing my cousins truck i instantly fell in love with it. My set up came with the 8.4 unconnect RA4 with apple CarPlay and it has android auto for those who want it. Also came with the usb media hub which you have to remove the bottom cushion of the hand rest and the climate control with the wiring harness. And the anti theft code with it.
and the SOUND QUALITY UPGRADE IS SO MUCH BETTER
The main reason i switched was because of the sound system i had it was horrible and this one is so much better with loudness and quality!Look up on YouTube on how to install it took me 1 and 1/2 hours
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Clint O. (verified owner)
Rated 5 out of 5Works flawlessly in 2017 ram rebel. Had to let it sit for about 4 hours before all of the features started working. No issues so far
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Jeff B. (verified owner)
Rated 5 out of 5I have had this unit in previous vehicles, so I am very familiar with it. It works great, just as advertised.
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Scott T. (verified owner)
Rated 4 out of 5I wanted Apple Car Play so that I could go over voice mail and text messages while I was driving, but didn’t realize that I can’t use the keypad while using Apple Car Play (i.e. Press 1 for option…), so that is difficult when calling my suppliers. The backup camera view is now much darker than my stock 2017 radio, and I lost the Longhorn image that used to show up on the radio as part of the themes. Also, it is harder for me to see the writing/fonts on any of the themes. I’m actually thinking of chalking it up to a bad decision, and considering going back to the old radio. Wishing I would have looked into Apple Car Play a bit more before I made the decision. I was also thinking I could view a message on the screen as I see on my phone, so anyway, I made an uninformed decision.
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Gregory L. (verified owner)
Rated 5 out of 5Excellent product just like the original but now with CarPlay
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David B. (verified owner)
Rated 5 out of 5Radio is awesome ! Install was a breeze
Very happy huge upgrade from my 2017 Uconnect radioHelpful (0) Unhelpful (0) You have already voted this comment -
Michael H. (verified owner)
Rated 5 out of 5Bought a unit for my wifes Pacifica and was so happy with everything that I decided to buy one for my Ram 1500. Amazing products and customer service!
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Band C. (verified owner)
Rated 5 out of 5easy to install exceeded my expectations very satisfied.
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Rick H. (verified owner)
Rated 5 out of 5It took one phone call to get the right IEM product for Ram Truck. Other radio audio system company just wanted to sell what they represented. Their solution required compromising to the console trim.
One call to get the right radio with no compromise.
No sales pressure.
Pleasure doing business with Infotainment.
Satisfied with the results after install. Satisfied with the product.My installer had one question about the the car to radio interface. The support line was responsive was helpful.
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Christopher O. (verified owner)
Rated 5 out of 5Works just like it would as factory
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Cooper M. (verified owner)
Rated 5 out of 5Complete plug and play I am very happy with all the products I have
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Terry S. (verified owner)
Rated 5 out of 5The quality of this system is incredible, wish I would have done this sooner. One small problem with the USB hub and the tech support folks were awesome to work with, sent a new hub and it resolved the issue.
Screen is a huge upgrade from the factory unit, very happy with the unit. Watch the installation video, it was very easy to do, less than 15 minutes and the new system was up and running.Helpful (0) Unhelpful (0) You have already voted this comment -
Ramon S. (verified owner)
Rated 5 out of 5It was easy to install, and is working without any issues. The instructions were very detailed. The replacement enhanced the vehical use.. Thank you so much.
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Shane T. (verified owner)
Rated 5 out of 5My usb hub that came with this system didn’t work but they sent me a new one right away and everything is now working great. Install super easy too no complaints
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Brian E. (verified owner)
Rated 5 out of 5Bought this radio to swap out my old one for some Apple CarPlay. Did not receive it for about a month, but we all know who to thank for that. I didn’t realize how good of a unit this thing is. Screen clarity upgrade, sounds better overall. Integrated very well with my truck… note that the interface will look different, but all works the same. Would recommend to a friend!
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Frank H. (verified owner)
Rated 5 out of 5Excellent upgrade, Took me a little longer to install since I was worried about messing something up but the instruction video was a huge help. everything fit perfectly and it enhances the look of my truck greatly. I have a tradesman model but the interior is closer to a laramie now.
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Loren N. (verified owner)
Rated 5 out of 5Very easy to install probably about an hour taking your time, works perfectly
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Wendell K. (verified owner)
Rated 5 out of 5Really Nice Unit & outstanding customer service. Followed the video installation instructions and had no problems. The harness and items to be replaced were located exactly as featured in the video. 2018 Ram 3500…8.4 w/GPS install.
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Toby G. (verified owner)
Rated 5 out of 5Great product
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Michael B. (verified owner)
Rated 5 out of 5the only challenge was the single blue wire to be removed from the connector along the A pillar. Everything else went in as advertised and all is working as it should. Beautiful! just getting around to this project since January. All in took me approximately 90 minutes. Thanks!
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Jonathan C. (verified owner)
Rated 5 out of 5This system works great, and provides the Android Auto that I needed for long drives. The instructions were hard to follow with some in the video and some on paper. I ended up breaking a ring because I didn’t see the note on the website.
It is an easy install and took me about 30 minutes. It took longer to install the cargo camera.
I had an issue with upgrading my maps, and Infotainment walked me through the process to get them updated. It was great help. Overall, I would recommend this upgrade, but I would like better inclusive instructions.Helpful (0) Unhelpful (0) You have already voted this comment -
Francisco M. (verified owner)
Rated 5 out of 5Great product !
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Ernie J. (verified owner)
Rated 5 out of 5I had bought my truck used and is a basic Ram truck so didn’t have the big screen just small 3.5 no frills. I was able to install the 8.4 inch with Nav, made a world of difference. Service was great helping me get the correct model for my truck and even after install fix a ac issue with controls. Response was quick and informative. I installed the system myself in a couple hours using the video listed as a guide. Very happy with purchase and look to get other items through Infotainment for my truck.
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David C. (verified owner)
Rated 5 out of 5Its amazing wish i had done it sooner
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Marc S. (verified owner)
Rated 5 out of 5Installed in my Ram exactly as in their YouTube video! It took me 15-20 minutes and works perfectly! (#2 Phillips, 7mm socket, small pry or knife).
Side note: it initially showed a Jeep logo and skins, and not all speakers worked until I shut down and restarted the engine. On restart it set to Ram settings.
Changing my radio ID in my current SXM account was easy.
Very happy!
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Stephen S. (verified owner)
Rated 5 out of 5This was expensive but you get what you pay for. Watch the youtube video and it’s easy to put in. It’s a great product. My stock radio was on it’s way out. This is such an upgrade.
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Sean A. (verified owner)
Rated 5 out of 5Easy to install, everything was clearly explained by watching the videos.
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Chris O. (verified owner)
Rated 5 out of 5I spend a lot of time in my truck and this was what I was missing. Upgraded my 8.4 Nav system to this one. Originally when I swapped it in I had no audio. After removing power, defaulting radio still no go. Had to go run an errand so I left it sitting. When I got back and started the truck again all was perfect. Guess it just needed some alone time with the truck. Highly recommend the upgrade. It was a bit a price hit but its worth it
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Chris (verified owner)
Rated 5 out of 5This is a great product and a super easy installation! The communication was great and the shipping was fast. I will definitely use this company again.
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Bryan F. (verified owner)
Rated 5 out of 5This was my first purchase from Infotainment and the install was pretty simple with video. Product works well no issues to speak of. I will be purchasing again in the future.
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Brad W. (verified owner)
Rated 4 out of 5I have a few things I am still working on. The Auto button on the Bezel doesn’t work, I am unfamiliar with the climate controls, have no idea how the radio is picking up the WiFi and how to change the password, the A/C light is on a lot hot and cold, and I am having the same issue with the Car Play hub Chris K is having. I hope he can send me the plans for the adapter plate he made and maybe a pic or two.
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Rick (verified owner)
Rated 5 out of 5Not having Apple CarPlay was the biggest letdown for my 2017 Ram 1500. When I saw this unit was available I grabbed it and it has been awesome! Customer support was great, they definitely keep you informed of your order status and are quick to resolve any issues you may have. Installation is a breeze.
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Phil W. (verified owner)
Rated 5 out of 5I recently purchased the UAQ to replace the standard, non-NAV radio in my 2016 Ram 1500 BigHorn. Support answered all my questions about what was needed before I made the purchase. Installation was a breeze with the help of the installation video. I would suggest making sure you’ve got a magnetic tip when pulling out the screws that hold the radio in. (Spent 20 minutes trying to find one that dropped in my center console area when I took it out.) I’d also point out that you may not need to remove the "chrome ring" mentioned in the center console. It’s kinda flimsy and subject to cracking and breaking the retaining clips. In the video, it looks as if the example truck requires it, but the top of the center console was an entire part in my truck. There was another screw in the bottom of the center console that had to be removed then the whole thing came out without any problems. Your mileage will vary, obviously. All told, took me about an hour.
Pulling out the radio and putting the new one in was simple and quick and once done, it really "just works". Nice smooth upgrade with Nav and CarPlay. I recommend it!
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Phil W. (verified owner)
Rated 5 out of 5I recently purchased the UAQ to replace the standard, non-NAV radio in my 2016 Ram 1500 BigHorn. Support answered all my questions about what was needed before I made the purchase. Installation was a breeze with the help of the installation video. I would suggest making sure you’ve got a magnetic tip when pulling out the screws that hold the radio in. (Spent 20 minutes trying to find one that dropped in my center console area when I took it out.) I’d also point out that you may not need to remove the "chrome ring" mentioned in the center console. It’s kinda flimsy and subject to cracking and breaking the retaining clips. In the video, it looks as if the example truck requires it, but the top of the center console was an entire part in my truck. There was another screw in the bottom of the center console that had to be removed then the whole thing came out without any problems. Your mileage will vary, obviously. All told, took me about an hour.
Pulling out the radio and putting the new one in was simple and quick and once done, it really "just works". Nice smooth upgrade with Nav and CarPlay. I recommend it!
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Shaun P. (verified owner)
Rated 5 out of 5I purchased a UAS Infotainment radio and I’m very pleased with the product. A gentleman named Seth helped me out greatly and I would highly recommend his services if your looking to purchase from this company. Thanks Seth the radio is Perfect and I couldn’t have asked for any better service. Thanks for taking care of your customers.
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Shaun P. (verified owner)
Rated 5 out of 5I purchased a UAS Infotainment radio and I’m very pleased with the product. A gentleman named Seth helped me out greatly and I would highly recommend his services if your looking to purchase from this company. Thanks Seth the radio is Perfect and I couldn’t have asked for any better service. Thanks for taking care of your customers.
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Greg (verified owner)
Rated 5 out of 5Pretty much a direct swap for my 2017. The radio is a huge upgrade over my 2017 8.4 unit. The SXM reception is even better with this. I did have to adjust my antenna cable in the back. Originally had it routed between the harness and another cable and it was affecting radio reception. I repositioned it and that did the trick. After the second boot all the Ram themes loaded. All the climate and radio controls work perfectly. Was able to call SXM and they swapped me to the new unit without much trouble, though they did charge me $15 for the swap. There’s no instructions on how to remove the center console which is lame but it’s easy. Remove the liner in the front pocket and remove the two Phillips screws then remove the liner under the phone holder and there’s a 7mm screw underneath. The whole thing will then come up with a tug.
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Greg (verified owner)
Rated 5 out of 5Pretty much a direct swap for my 2017. The radio is a huge upgrade over my 2017 8.4 unit. The SXM reception is even better with this. I did have to adjust my antenna cable in the back. Originally had it routed between the harness and another cable and it was affecting radio reception. I repositioned it and that did the trick. After the second boot all the Ram themes loaded. All the climate and radio controls work perfectly. Was able to call SXM and they swapped me to the new unit without much trouble, though they did charge me $15 for the swap. There
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Roger (verified owner)
Rated 5 out of 5Wow. I was skeptical of the price when I ordered this, but wow! This radio has breathed new life into my truck. I’m in love! It was so easy to install (less then 20 minutes) and it added so many awesome features to my truck.
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Rogo (verified owner)
Rated 5 out of 5Wow. I was skeptical of the price when I ordered this, but wow! This radio has breathed new life into my truck. I
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scackley (verified owner)
Rated 5 out of 5I bought this system with the "volume bezel". The new upgraded bezel looks amazing. if it were not for the link that showed the installation instruction I don’t think I could have installed this item. I have restored many vehicles in my day; the instruction video on this item was very well thought out and showed the exact position and layout of all components.
This is a 5 star install video and the fit was straight OEM … it was flawless.
I highly recommend this product and this company to anyone and everyone who wants to upgrade to a higher end system
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Sherman (verified owner)
Rated 5 out of 5I bought this system with the "volume bezel". The new upgraded bezel looks amazing. if it were not for the link that showed the installation instruction I don’t think I could have installed this item. I have restored many vehicles in my day; the instruction video on this item was very well thought out and showed the exact position and layout of all components.
This is a 5 star install video and the fit was straight OEM … it was flawless.
I highly recommend this product and this company to anyone and everyone who wants to upgrade to a higher end system
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David (verified owner)
Rated 5 out of 5Will I lose any features if use this version and are there any other benefits to using this model.
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David (verified owner)
Rated 5 out of 5Will I lose any features if use this version and are there any other benefits to using this model.
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Bert F. (verified owner)
Rated 5 out of 5This was my third purchase with this company and very happy with every product I have ordered of them. The UAQ was a GREAT upgrade to my 2018 Ram 1500 Express. It gave great quality look to the dash and I gained several functions. Easy to install (30 minutes). The customer service is excellent. I highly recommend this product and company. I plan on purchasing the dash cluster upgrade in the near future. It’s so hard to find a company that cares about their customers anymore, but Infotainment dose. Thank you for the great product and service.
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S. F. (verified owner)
Rated 5 out of 5This was my third purchase with this company and very happy with every product I have ordered of them. The UAQ was a GREAT upgrade to my 2018 Ram 1500 Express. It gave great quality look to the dash and I gained several functions. Easy to install (30 minutes). The customer service is excellent. I highly recommend this product and company. I plan on purchasing the dash cluster upgrade in the near future. It’s so hard to find a company that cares about their customers anymore, but Infotainment dose. Thank you for the great product and service.
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Austin (verified owner)
Rated 5 out of 5Purchased a UAQ radio to replace the RA3 that came with the truck. The radio and customer service was top notch. I would highly recommended this product to anyone.
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Austin (verified owner)
Rated 5 out of 5Purchased a UAQ radio to replace the RA3 that came with the truck. The radio and customer service was top notch. I would highly recommended this product to anyone.
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Patrick C. (verified owner)
Rated 4 out of 5I upgraded from the RA2 touch screen with factory back-up camera. Pretty easy plug and play install besides the media hub. I have the fold down seat/console. There are no screws to take out to remove the tray. Had to take cup holder cover off and pry the hub out with a screwdriver. Everything works great besides my back-up camera doesn’t come on when in reverse. Waiting on customer support to respond.
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Patrick C. (verified owner)
Rated 4 out of 5I upgraded from the RA2 touch screen with factory back-up camera. Pretty easy plug and play install besides the media hub. I have the fold down seat/console. There are no screws to take out to remove the tray. Had to take cup holder cover off and pry the hub out with a screwdriver. Everything works great besides my back-up camera doesn
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Chris Kleinfeld (verified owner)
Rated 5 out of 5Upgraded my ’15 express from an RA2. Truck originally came with an RA1, so I had already rerouted the video feed to the head unit. HVAC and head unit were all plug and play. The media hub wasn’t exactly plug and play. The opening was too short, and too wide. After enlarging vertically to accept the hub, it interferes with the metal bracing. I just made an adapter plate and enlarged the opening ~.25" to lower the hub. It was a quick easy fix. Otherwise, everything works as expexted. A huge upgrade over the original radio.
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Chris K. (verified owner)
Rated 5 out of 5Upgraded my ’15 express from an RA2. Truck originally came with an RA1, so I had already rerouted the video feed to the head unit. HVAC and head unit were all plug and play. The media hub wasn’t exactly plug and play. The opening was too short, and too wide. After enlarging vertically to accept the hub, it interferes with the metal bracing. I just made an adapter plate and enlarged the opening ~.25" to lower the hub. It was a quick easy fix. Otherwise, everything works as expexted. A huge upgrade over the original radio.
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Shipping & Delivery
Infotainment.com Shipping Policy:
- Infotainment.com uses the US Postal Service, UPS, and FedEx as package carriers
- Orders are shipped Monday – Friday (excluding holidays)
- Infotainment.com fulfills orders from 5 different locations in North America. Individual items within the order may ship from different locations with different tracking numbers
- Shipments are not able to be re-directed by the customer after being sent
- Next Day or Overnight shipping may be available on a case-by-case basis depending on the product and the technician labor that may be required.Not all expedited shipping methods are available to all locations.
- All orders will be assigned a tracking number. You will be emailed the tracking number once the shipping label is created. This can be tracked via the link in the email or directly on the carriers website.
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Domestic Shipping:
Canada & International Shipping:
Lost / Missing / Stolen Shipments
General:
- Verify the shipping address used within checkout to ensure it is correct
- Look for a notice of attempted delivery
- Look around the delivery location for your package. Many times carriers will place the package in a location that isn’t typical, ie. behind the fence, by the garage, near the mailbox, etc.Â
- See if someone else accepted the delivery such as a family member or neighbor. In recent past, customers have found the package mixed with other family member’s packages inside their home several days after delivery.
For missing UPS/FedEx shipped packages:
- A UPS1-800-742-5877Â or FedEx1-800-463-3339Â trace investigation must be initiated as soon as possible. This process takes up to 8 business days to be completed.
For missing USPS packages:
- A US Postal Service 1-800-222-1811Â trace investigation must be initiated as soon as possible. Many times USPS will suggest that it will take an extra 7 business days after the expected date of delivery to locate the package.
For missing packages that have been shipped to an APO/FPO:
- Please note that the Military Postal Service Agency does not consider a package to be lost until 60 days after the date of mailing. If the customer still has not received their package after 60 days then please contact customer service to assist you in filing a missing package inquiry with the MPSA. Once the inquiry is received, the MPSA will be in contact to positively identify the owner and ship the item to the recipient should it be found.
Â
In the event a lost or missing package is not recovered within 14-days (domestic shipments) or 30-days (international shipments) a police report may be required at the discretion of the customer support manager. All part numbers and/or serial numbers are recorded prior to shipping, this vital information will assist the police with the investigation. Depending solely on the circumstances, the customer support manager may opt to release another identical shipment requiring a direct signature of the original buyer.
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Diony A. (verified owner)
Radio works amazing, having some issues with climate control, since the truck doesn’t have a thermometer there is no number on the cooling system, additionally to get full cold I have to press the cold button three times after the radio shows full. The nav system appears to be outdated since there are some street that doesn’t show and I thought I would get a trial from satellite radio but I didn’t. Other than that I don’t regret getting it and my truck looks and sound better. The phone communication is awesome and car play makes a great combo plus the addition of he radio. Installation was easy but you need to give the radio a 12 hours before all the setting set to your vehicle.
Bob H. (verified owner)
It’s a good unit I just think for the price could have had more bells and missiles to it like wireless Android Auto
Jim M. (verified owner)
After watching the video several times, the installation went very smoothly, no struggles or surprises. It started right up first time turned on. The screen is much sharper than the original. With Apple CarPlay I no longer have to look at my phone, fantastic.
John B. (verified owner)
Instructions were a bit outdated/incorrect for my 2017 Ram 1500 Limited. The trim ring around the cupholder/console did NOT need to be removed as described in the video, and since I followed it, I ended up completely breaking mine in the process. It also needs to be mentioned that along with SXM, all OEM features such as suspension, driver safety options, and other selectable features will come online after a few hours…they just need to be allowed to reset, so don’t panic.
Other than that, the installation was as simple and straightforward as described…practically "plug-n-play". However, I did have to re-seat the main connector in order to overcome an initial intermittent sound issue, but that was very simple to fix. The only tools needed were a T-20, 7mm socket, and Phillip’s head screwdriver. Complete installation took about 30-40 minutes.
The radio replacement is GREAT!! It looks fantastic compared to the OEM it replaced and I love finally having Apple CarPlay in my truck. The interior features actually feel and look completely like a high-end Ram truck now when I drive. The camera screen and overall resolution is extremely crisp & clean now…much clearer than the original. My only gripe is that I will miss having my Longhorn display option on the radio, but that is VERY minor and I’m sure I will get over it as time goes by. It is a small trade to finally have CarPlay in my truck!
Ryan Kenyan was a pleasure to work with and helped me ensure I received my military discount during my purchase…a real gentleman. All I ask is that customers be kept updated as to whether or not Infortainment will be coming out with an option or update for wireless CarPlay via BlueTooth, like the newer Rams and Jeeps.
Tom (verified owner)
What a wonderful upgrade to my 2016 Dodge Ram 1500. Infotainment provided the product I was looking for, where it wasn’t available at dealerships. Awesome display quality, and simple to use. Love the ability to use Android Auto, as well as the built in navigation supplied with the unit. All in all very satisfied with the product. Customer service is top notch. Gregory and Dave demonstrate professional care in meeting any customer needs and questions.
Ron G. (verified owner)
This thing is amazing a dream come true for my truck easiest install ever
Robert W. (verified owner)
I am extremely pleased with the upgraded 8.4 radio with Nav and Apple car play. It was fairly easy to install ; watched video and followed its directions. Looks great in truck cannot tell it was not factory installed.
Tucker H. (verified owner)
Needs to come with directions on how to install.
Jeremy F. (verified owner)
After a few hiccups with the Media Hub Infotaiment made everything right and now everything works perfectly. Great new Head Unit and sounds amazing, Carplay is great to have.
Jeff (verified owner)
Everything arrived as described and anticipated. Easy install by watching YouTube videos.
Eddie C. (verified owner)
I really like the upgrade. I just wish I could get my heated and vented seats to work. I have called serval times to get an update on a replacement and it has been almost 4 weeks and I have not got any updates. I even paid for the advance exchange. I like having Apple Car Play but I like my heated and vented seat as well. I would give 5 stars if I could bar an update and have my heated and vented seats work like they advertise.
Jeff (verified owner)
Great upgrade to the truck. Pretty easy install.
Joshua H. (verified owner)
Shipping was quick, product came as advertised. Easy installation, took about 2 hours for it to completely sync with my truck. I have a 2017 Ram Sport. The youtube video was helpful. There was an additional screw in the center console under the rubber mat I had to remove and I did not have to remove the silver trim. Additionally, I did not have a purple connector on the rear of my radio, but everything works perfect. Thanks
Carlton S. (verified owner)
Ultra easy install. I’m almost where I want to be with my upgrade. The only issue I’m having is the map doesn’t respond to verbal prompts. I will call to see if there is a solution. The only other thing is I wish the cost was a little less. But the fit, and sound quality is great, and it looks great in my truck.
Angeo H. (verified owner)
Beautiful screen, easy install, and all around quality upgraded radio with Apple car play and built in navigation.
Sedrick M. (verified owner)
Looks great, sounds great, and was super easy to install. Now I have all the features I want and need.
TEDDY U. (verified owner)
It is a hard decision to make when you have to spend 2k or more on a stereo. It is something i have never done. After doing some research, getting lower prices from other sellers, i came to the conclusion that Infotaiment.com was the way to go. So i treated myself for Xmas and bought it. Installation was very simple, plug and play no cutting, no soldering, no recoding. Sure it does take a few minutes and maybe a day or so before the system fully populates and becomes one with the truck. Now i am very happy to have a fully updated OEM stereo w/android in my 2014.
I do wish infotainment had a front facing camera which could be fully integrated into my new stereo. I am trying to turn my Laramie into a fully equipped truck, no need to buy a new 100k truck just to get cool gadgets.
robin k. (verified owner)
Perfect replacement for original system. Great sound. Easy installation with installation video. Now I have apple carplay.
Derek B. (verified owner)
Just installed my new unit this morning. I struggled a little bit with the installation…mostly getting the center console out. The retention clips didn’t want to give up and there was an extra screw at the bottom of my console that wasn’t shown in the installation video (2016 RAM 1500). Once the unit was installed, everything went back into place pretty easily. Once turned on, the new unit worked flawlessly. No issues. Called SiriusXM to transfer my subscription (even though the satellite radio was working before I transferred….). One thing I will mention, I had a UConnect subscription with the TMobile adapter plugged in and my UConnect access appears to still work (remote start, lock/unlock doors, etc. with phone app). This is a great upgrade to get Android Auto. Makes my truck feel brand new!
Skyler K. (verified owner)
Huge upgrade!
Mark H. (verified owner)
works great
Jamie A. (verified owner)
Of course it’s expensive but works great and adds entertainment to your vehicle!
Dave V. (verified owner)
I’ve been looking for an Apple Car Play for my truck for quite awhile now. I found infotainment and they supplied me with a conversion. It works great and I’m quite happy with it. The only problem that I had was with the temperature control and they sent me a video which showed the problem. They then sent out a genie to fix the problem and it worked. Am I happy with the product? Most definitely! Would I recommend? Yes and I would purchase again. Great service and fantastic product!
Hamzah B. (verified owner)
I was debating for a long time whether i should spend the $2500 or not for this unit and after seeing my cousins truck i instantly fell in love with it. My set up came with the 8.4 unconnect RA4 with apple CarPlay and it has android auto for those who want it. Also came with the usb media hub which you have to remove the bottom cushion of the hand rest and the climate control with the wiring harness. And the anti theft code with it.
and the SOUND QUALITY UPGRADE IS SO MUCH BETTER
The main reason i switched was because of the sound system i had it was horrible and this one is so much better with loudness and quality!
Look up on YouTube on how to install it took me 1 and 1/2 hours
Clint O. (verified owner)
Works flawlessly in 2017 ram rebel. Had to let it sit for about 4 hours before all of the features started working. No issues so far
Jeff B. (verified owner)
I have had this unit in previous vehicles, so I am very familiar with it. It works great, just as advertised.
Scott T. (verified owner)
I wanted Apple Car Play so that I could go over voice mail and text messages while I was driving, but didn’t realize that I can’t use the keypad while using Apple Car Play (i.e. Press 1 for option…), so that is difficult when calling my suppliers. The backup camera view is now much darker than my stock 2017 radio, and I lost the Longhorn image that used to show up on the radio as part of the themes. Also, it is harder for me to see the writing/fonts on any of the themes. I’m actually thinking of chalking it up to a bad decision, and considering going back to the old radio. Wishing I would have looked into Apple Car Play a bit more before I made the decision. I was also thinking I could view a message on the screen as I see on my phone, so anyway, I made an uninformed decision.
Gregory L. (verified owner)
Excellent product just like the original but now with CarPlay
David B. (verified owner)
Radio is awesome ! Install was a breeze
Very happy huge upgrade from my 2017 Uconnect radio
Michael H. (verified owner)
Bought a unit for my wifes Pacifica and was so happy with everything that I decided to buy one for my Ram 1500. Amazing products and customer service!
Band C. (verified owner)
easy to install exceeded my expectations very satisfied.
Rick H. (verified owner)
It took one phone call to get the right IEM product for Ram Truck. Other radio audio system company just wanted to sell what they represented. Their solution required compromising to the console trim.
One call to get the right radio with no compromise.
No sales pressure.
Pleasure doing business with Infotainment.
Satisfied with the results after install. Satisfied with the product.
My installer had one question about the the car to radio interface. The support line was responsive was helpful.
Christopher O. (verified owner)
Works just like it would as factory
Cooper M. (verified owner)
Complete plug and play I am very happy with all the products I have
Terry S. (verified owner)
The quality of this system is incredible, wish I would have done this sooner. One small problem with the USB hub and the tech support folks were awesome to work with, sent a new hub and it resolved the issue.
Screen is a huge upgrade from the factory unit, very happy with the unit. Watch the installation video, it was very easy to do, less than 15 minutes and the new system was up and running.
Ramon S. (verified owner)
It was easy to install, and is working without any issues. The instructions were very detailed. The replacement enhanced the vehical use.. Thank you so much.
Shane T. (verified owner)
My usb hub that came with this system didn’t work but they sent me a new one right away and everything is now working great. Install super easy too no complaints
Brian E. (verified owner)
Bought this radio to swap out my old one for some Apple CarPlay. Did not receive it for about a month, but we all know who to thank for that. I didn’t realize how good of a unit this thing is. Screen clarity upgrade, sounds better overall. Integrated very well with my truck… note that the interface will look different, but all works the same. Would recommend to a friend!
Frank H. (verified owner)
Excellent upgrade, Took me a little longer to install since I was worried about messing something up but the instruction video was a huge help. everything fit perfectly and it enhances the look of my truck greatly. I have a tradesman model but the interior is closer to a laramie now.
Loren N. (verified owner)
Very easy to install probably about an hour taking your time, works perfectly
Wendell K. (verified owner)
Really Nice Unit & outstanding customer service. Followed the video installation instructions and had no problems. The harness and items to be replaced were located exactly as featured in the video. 2018 Ram 3500…8.4 w/GPS install.
Toby G. (verified owner)
Great product
Michael B. (verified owner)
the only challenge was the single blue wire to be removed from the connector along the A pillar. Everything else went in as advertised and all is working as it should. Beautiful! just getting around to this project since January. All in took me approximately 90 minutes. Thanks!
Jonathan C. (verified owner)
This system works great, and provides the Android Auto that I needed for long drives. The instructions were hard to follow with some in the video and some on paper. I ended up breaking a ring because I didn’t see the note on the website.
It is an easy install and took me about 30 minutes. It took longer to install the cargo camera.
I had an issue with upgrading my maps, and Infotainment walked me through the process to get them updated. It was great help. Overall, I would recommend this upgrade, but I would like better inclusive instructions.
Francisco M. (verified owner)
Great product !
Ernie J. (verified owner)
I had bought my truck used and is a basic Ram truck so didn’t have the big screen just small 3.5 no frills. I was able to install the 8.4 inch with Nav, made a world of difference. Service was great helping me get the correct model for my truck and even after install fix a ac issue with controls. Response was quick and informative. I installed the system myself in a couple hours using the video listed as a guide. Very happy with purchase and look to get other items through Infotainment for my truck.
David C. (verified owner)
Its amazing wish i had done it sooner
Marc S. (verified owner)
Installed in my Ram exactly as in their YouTube video! It took me 15-20 minutes and works perfectly! (#2 Phillips, 7mm socket, small pry or knife).
Side note: it initially showed a Jeep logo and skins, and not all speakers worked until I shut down and restarted the engine. On restart it set to Ram settings.
Changing my radio ID in my current SXM account was easy.
Very happy!
Stephen S. (verified owner)
This was expensive but you get what you pay for. Watch the youtube video and it’s easy to put in. It’s a great product. My stock radio was on it’s way out. This is such an upgrade.
Sean A. (verified owner)
Easy to install, everything was clearly explained by watching the videos.
Chris O. (verified owner)
I spend a lot of time in my truck and this was what I was missing. Upgraded my 8.4 Nav system to this one. Originally when I swapped it in I had no audio. After removing power, defaulting radio still no go. Had to go run an errand so I left it sitting. When I got back and started the truck again all was perfect. Guess it just needed some alone time with the truck. Highly recommend the upgrade. It was a bit a price hit but its worth it
Chris (verified owner)
This is a great product and a super easy installation! The communication was great and the shipping was fast. I will definitely use this company again.
Bryan F. (verified owner)
This was my first purchase from Infotainment and the install was pretty simple with video. Product works well no issues to speak of. I will be purchasing again in the future.
Brad W. (verified owner)
I have a few things I am still working on. The Auto button on the Bezel doesn’t work, I am unfamiliar with the climate controls, have no idea how the radio is picking up the WiFi and how to change the password, the A/C light is on a lot hot and cold, and I am having the same issue with the Car Play hub Chris K is having. I hope he can send me the plans for the adapter plate he made and maybe a pic or two.
Rick (verified owner)
Not having Apple CarPlay was the biggest letdown for my 2017 Ram 1500. When I saw this unit was available I grabbed it and it has been awesome! Customer support was great, they definitely keep you informed of your order status and are quick to resolve any issues you may have. Installation is a breeze.
Phil W. (verified owner)
I recently purchased the UAQ to replace the standard, non-NAV radio in my 2016 Ram 1500 BigHorn. Support answered all my questions about what was needed before I made the purchase. Installation was a breeze with the help of the installation video. I would suggest making sure you’ve got a magnetic tip when pulling out the screws that hold the radio in. (Spent 20 minutes trying to find one that dropped in my center console area when I took it out.) I’d also point out that you may not need to remove the "chrome ring" mentioned in the center console. It’s kinda flimsy and subject to cracking and breaking the retaining clips. In the video, it looks as if the example truck requires it, but the top of the center console was an entire part in my truck. There was another screw in the bottom of the center console that had to be removed then the whole thing came out without any problems. Your mileage will vary, obviously. All told, took me about an hour.
Pulling out the radio and putting the new one in was simple and quick and once done, it really "just works". Nice smooth upgrade with Nav and CarPlay. I recommend it!
Phil W. (verified owner)
I recently purchased the UAQ to replace the standard, non-NAV radio in my 2016 Ram 1500 BigHorn. Support answered all my questions about what was needed before I made the purchase. Installation was a breeze with the help of the installation video. I would suggest making sure you’ve got a magnetic tip when pulling out the screws that hold the radio in. (Spent 20 minutes trying to find one that dropped in my center console area when I took it out.) I’d also point out that you may not need to remove the "chrome ring" mentioned in the center console. It’s kinda flimsy and subject to cracking and breaking the retaining clips. In the video, it looks as if the example truck requires it, but the top of the center console was an entire part in my truck. There was another screw in the bottom of the center console that had to be removed then the whole thing came out without any problems. Your mileage will vary, obviously. All told, took me about an hour.
Pulling out the radio and putting the new one in was simple and quick and once done, it really "just works". Nice smooth upgrade with Nav and CarPlay. I recommend it!
Shaun P. (verified owner)
I purchased a UAS Infotainment radio and I’m very pleased with the product. A gentleman named Seth helped me out greatly and I would highly recommend his services if your looking to purchase from this company. Thanks Seth the radio is Perfect and I couldn’t have asked for any better service. Thanks for taking care of your customers.
Shaun P. (verified owner)
I purchased a UAS Infotainment radio and I’m very pleased with the product. A gentleman named Seth helped me out greatly and I would highly recommend his services if your looking to purchase from this company. Thanks Seth the radio is Perfect and I couldn’t have asked for any better service. Thanks for taking care of your customers.
Greg (verified owner)
Pretty much a direct swap for my 2017. The radio is a huge upgrade over my 2017 8.4 unit. The SXM reception is even better with this. I did have to adjust my antenna cable in the back. Originally had it routed between the harness and another cable and it was affecting radio reception. I repositioned it and that did the trick. After the second boot all the Ram themes loaded. All the climate and radio controls work perfectly. Was able to call SXM and they swapped me to the new unit without much trouble, though they did charge me $15 for the swap. There’s no instructions on how to remove the center console which is lame but it’s easy. Remove the liner in the front pocket and remove the two Phillips screws then remove the liner under the phone holder and there’s a 7mm screw underneath. The whole thing will then come up with a tug.
Greg (verified owner)
Pretty much a direct swap for my 2017. The radio is a huge upgrade over my 2017 8.4 unit. The SXM reception is even better with this. I did have to adjust my antenna cable in the back. Originally had it routed between the harness and another cable and it was affecting radio reception. I repositioned it and that did the trick. After the second boot all the Ram themes loaded. All the climate and radio controls work perfectly. Was able to call SXM and they swapped me to the new unit without much trouble, though they did charge me $15 for the swap. There
Roger (verified owner)
Wow. I was skeptical of the price when I ordered this, but wow! This radio has breathed new life into my truck. I’m in love! It was so easy to install (less then 20 minutes) and it added so many awesome features to my truck.
Rogo (verified owner)
Wow. I was skeptical of the price when I ordered this, but wow! This radio has breathed new life into my truck. I
scackley (verified owner)
I bought this system with the "volume bezel". The new upgraded bezel looks amazing. if it were not for the link that showed the installation instruction I don’t think I could have installed this item. I have restored many vehicles in my day; the instruction video on this item was very well thought out and showed the exact position and layout of all components.
This is a 5 star install video and the fit was straight OEM … it was flawless.
I highly recommend this product and this company to anyone and everyone who wants to upgrade to a higher end system
Sherman (verified owner)
I bought this system with the "volume bezel". The new upgraded bezel looks amazing. if it were not for the link that showed the installation instruction I don’t think I could have installed this item. I have restored many vehicles in my day; the instruction video on this item was very well thought out and showed the exact position and layout of all components.
This is a 5 star install video and the fit was straight OEM … it was flawless.
I highly recommend this product and this company to anyone and everyone who wants to upgrade to a higher end system
David (verified owner)
Will I lose any features if use this version and are there any other benefits to using this model.
David (verified owner)
Will I lose any features if use this version and are there any other benefits to using this model.
Bert F. (verified owner)
This was my third purchase with this company and very happy with every product I have ordered of them. The UAQ was a GREAT upgrade to my 2018 Ram 1500 Express. It gave great quality look to the dash and I gained several functions. Easy to install (30 minutes). The customer service is excellent. I highly recommend this product and company. I plan on purchasing the dash cluster upgrade in the near future. It’s so hard to find a company that cares about their customers anymore, but Infotainment dose. Thank you for the great product and service.
S. F. (verified owner)
This was my third purchase with this company and very happy with every product I have ordered of them. The UAQ was a GREAT upgrade to my 2018 Ram 1500 Express. It gave great quality look to the dash and I gained several functions. Easy to install (30 minutes). The customer service is excellent. I highly recommend this product and company. I plan on purchasing the dash cluster upgrade in the near future. It’s so hard to find a company that cares about their customers anymore, but Infotainment dose. Thank you for the great product and service.
Austin (verified owner)
Purchased a UAQ radio to replace the RA3 that came with the truck. The radio and customer service was top notch. I would highly recommended this product to anyone.
Austin (verified owner)
Purchased a UAQ radio to replace the RA3 that came with the truck. The radio and customer service was top notch. I would highly recommended this product to anyone.
Patrick C. (verified owner)
I upgraded from the RA2 touch screen with factory back-up camera. Pretty easy plug and play install besides the media hub. I have the fold down seat/console. There are no screws to take out to remove the tray. Had to take cup holder cover off and pry the hub out with a screwdriver. Everything works great besides my back-up camera doesn’t come on when in reverse. Waiting on customer support to respond.
Patrick C. (verified owner)
I upgraded from the RA2 touch screen with factory back-up camera. Pretty easy plug and play install besides the media hub. I have the fold down seat/console. There are no screws to take out to remove the tray. Had to take cup holder cover off and pry the hub out with a screwdriver. Everything works great besides my back-up camera doesn
Chris Kleinfeld (verified owner)
Upgraded my ’15 express from an RA2. Truck originally came with an RA1, so I had already rerouted the video feed to the head unit. HVAC and head unit were all plug and play. The media hub wasn’t exactly plug and play. The opening was too short, and too wide. After enlarging vertically to accept the hub, it interferes with the metal bracing. I just made an adapter plate and enlarged the opening ~.25" to lower the hub. It was a quick easy fix. Otherwise, everything works as expexted. A huge upgrade over the original radio.
Chris K. (verified owner)
Upgraded my ’15 express from an RA2. Truck originally came with an RA1, so I had already rerouted the video feed to the head unit. HVAC and head unit were all plug and play. The media hub wasn’t exactly plug and play. The opening was too short, and too wide. After enlarging vertically to accept the hub, it interferes with the metal bracing. I just made an adapter plate and enlarged the opening ~.25" to lower the hub. It was a quick easy fix. Otherwise, everything works as expexted. A huge upgrade over the original radio.