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Return Items
To initiate a return, please contact our customer support department by phone, live chat, or via the online ticket system at anytime within 30 days from the date-of-delivery.
The representative will issue a Return Merchandise Authorization (RMA) number, which is required to process your return. Infotainment.com reserves the right to refuse any package returned to them without authorization or process could be delayed over 30 days.
Returns will be processed within ten (10) business days of receipt (not including weekends, holidays, and the day the package is delivered). Refunds will be issued back to the original form of payment. If the original form of payment is no longer valid the refund will be issued as store credit. Infotainment.com reserves the right to reject or impose additional charges for replacement of a return if there is damage, missing components, excessive use/wear, a different serial number from when originally shipped, etc. If the customer’s return has not been processed within 3 weeks of arrival the customer is advised to contact our customer support department for an update.
This return policy is null & void if product(s) have been tampered with or modified.
Infotainment.com is not responsible for professional fees related to installation, removal or re-installation of any product. Infotainment.com reserves the right to change or amend the return policy and procedures at any time without notification.
